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IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience
This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via your contact center. IP is a critical enabler for mult...
Sponsored by: Avaya
Date: December 2006 |
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UCCXA - Cisco Unified Contact Center Express Advanced
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Sponsored by: Global Knowledge
Date: January 2008 |
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Managing Projects with Microsoft Office Project Server 2007 Boot Camp
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Sponsored by: Global Knowledge
Date: January 2008 |
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IT Project Management
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Sponsored by: Global Knowledge
Date: January 2008 |
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Project Communication, Management, and Leadership
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Sponsored by: Global Knowledge
Date: January 2008 |
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Requirements Development and Management
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Sponsored by: Global Knowledge
Date: January 2008 |
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Writing Effective Requirements
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Sponsored by: Global Knowledge
Date: January 2008 |
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Project Portfolio Management
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Sponsored by: Global Knowledge
Date: January 2008 |
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Applied Project Management
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Sponsored by: Global Knowledge
Date: January 2008 |
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Introduction to Project Management
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Sponsored by: Global Knowledge
Date: January 2008 |
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Establishing and Managing the Project Management Office
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Sponsored by: Global Knowledge
Date: January 2008 |
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Managing Projects with Microsoft Office Project 2007 Boot Camp
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Sponsored by: Global Knowledge
Date: January 2008 |
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PMP® Exam Prep Boot Camp
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Sponsored by: Global Knowledge
Date: January 2008 |
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Microsoft Project 2003
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Sponsored by: Global Knowledge
Date: January 2008 |
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